자주 묻는 질문

도금목걸이,반지등의 색갈이 변하나요?

Color may change due to sweat, salt, perfume, compress, shower, etc.
This is not a change in gold, but a change in alloy, so since it is toothpaste, soak it in milk for about 10 minutes and wipe it well with a dry cloth.

구매후 고장이 나면 A/S가 되나요?

We only sell and do not provide after-sales service.

목걸이 착용후 알러지는 생기지 않나요?

It's okay for people other than allergies.

목걸이 줄만 판매가 가능한지요?

We do not sell only the string.

반지사이즈는 어떻게 되나요?

Available in sizes 13 to 32. US sizes range from 6 to 13.

순금과 gf외 gp는 어떻게 다른 가요?

gf and gf are coated with pure gold, and gf is coated with pure gold thicker than gp.

제품불량시 교환및 반품이 가능한가요?

If the product is defective, exchange and return are possible. However, exchanges and returns are not possible if the product is damaged due to the customer's carelessness or if 7 days have passed since receipt of the product.
Additionally, if the product is returned due to a simple change of mind, you will be responsible for the round-trip shipping costs.

배송은 얼마나 걸리나요?

It takes 1 to 3 days. In case of heavy rain or snow, it may be delayed and may vary depending on the region.

3시이후에 주문해도 당일 배송이 시작되는 지요 ?또한 토요일 일요일,공휴일에도 배송이 되는 지요?

Orders after 3pm will be delivered the next day. And we do not ship on Saturdays, Sundays or public holidays.

• 구매후 세금계산서를 발행해 줄수 있나요?

We will issue it.